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Ricoh – Process Efficiency Index

The Ricoh Process Efficiency Index looks deeper into organisations to understand the specifi…

Amdocs – Transforming Operations Support Systems Whitepaper

Trends, issues and priorities of communications service providers.

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Xerox – Credit Card Application Processing Whitepaper

Whitepaper from the European retail banks benchmarking study series, on process efficiency and scorecard use.

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Xerox – Mortgage Application Processing Whitepaper

Whitepaper from the European retail banks benchmarking study series, on process efficiency and scorecard use.

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